Contact Us
Please browse through our FAQs section for answers to any queries. If your question still needs to be answered, please contact us via email at support@thefidgetgame.com or by filling out the form below. We try our best to respond within 24 hours.
If you are looking to return an item please click here:
Frequently Asked Questions
Shipping Information:
How long does shipping take?
It usually takes 5 to 7 business days to arrive, except for the non-contiguous countries such as HI and AK, which take 13 business days.
If you haven't received your game within 7 days (except HI & AK), we recommend checking the tracking link we provide and contacting us at support@thefidgetgame.com if there are any concerns or issues with the delivery.
Do you offer international shipping?
We do not offer it on our website. However, you may order via Amazon; we ship worldwide!
Do you ship to PO boxes?
No, we do not accept orders for P.O. boxes through our website. However, you can place your P.O. box order on Amazon. Amazon provides a convenient platform for ordering to P.O. box addresses. Please proceed to place your order there.
Returns and Exchanges:
What is your return policy?
Please check our return policy HERE
How do I initiate a return or exchange?
Please fill out our form HERE or email support@thefidgetgame.com to be assisted by our friendly customer service.
Product Information:
How soon should I expect to see results?
You can expect to see results within 30 days of consistently playing the games 3-5 times a week and following the learning guide and workbook.
What grade levels are appropriate to play the games?
Pre-K- 6. Please select the ‘Browse Games by Grade’ menu to see all games for the respective grade.
What are your best sellers?
Our best sellers are The Fidget Game Sight Words (Recommended levels: Pre-K to Grade 3) and Word Pop (Recommended levels: Pre-K to Grade 1)
State Grant Programs:
Are you approved for state grant programs?
Yes, we are currently approved for:
- Indiana ESA with Classwallet
- Ohio ACE program
- Kansas KEEP program
- New Hampshire CSF program
- North Carolina ESA+ program
- Texas SSES program
- Arizona ESA program
- Utah ESA with ClassWallet
- New York CSF with ClassWallet
For more information, please check this page.
Promotions and Discounts:
Do you give discounts to teachers/schools?
Yes, we offer discounts to teachers and schools. Please contact us at support@thefidgetgame.com using your school email, and we will provide you with the discount that applies to schools and teachers.